Malaysia Access Rules and Wallet Records
These legal terms explain how we handle account creation, access checks, wallet records and requests linked to your profile. Your access may depend on where you are, the law that applies to you, and whether our checks match the details you provide. If a rule changes,
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the updated wording applies after it appears on this page, unless a longer notice period is required by law. We keep payment references for Touch 'n Go, GrabPay, Boost dan FPX only as needed for account checks, disputes, fraud screening, tax, audit or other legal duties.
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We may pause or close account access if required by law, by a payment partner, or by risk checks tied to account security. Where eligibility is discussed, access depends on local law and is available where local law permits.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.